Allstate Renters Insurance Review 2024: What to Know - NerdWallet (2024)

Allstate Renters Insurance Review 2024: What to Know - NerdWallet (1)

Allstate

4.0

NerdWallet rating

Solid coverage and discounts, available across the U.S.

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Coverage options

About average

Discounts

Great set of discounts

NAIC complaints

More than expected

Allstate Renters Insurance Review 2024: What to Know - NerdWallet (2)

Compare My Rates

Allstate

4.0

NerdWallet rating

Solid coverage and discounts, available across the U.S.

Coverage options

About average

Discounts

Great set of discounts

NAIC complaints

More than expected

About Allstate renters insurance

4.0

NerdWallet rating

Allstate renters insurance earned 4 out of 5 stars for overall performance. Allstate renters insurance is a solid offering from one of the largest insurers in the U.S., covering the basics as well as a few useful extras. You can get an Allstate renters insurance policy online or through the company’s network of local agents, who also sell a variety of other insurance policies and financial products.

How we rate renters insurance companies

Our star ratings are based on consumer complaint data from the National Association of Insurance Commissioners; financial strength grades from AM Best; coverage and discounts available; and the overall consumer experience. See our criteria for evaluating renters insurance companies.

Why you can trust NerdWallet

Our writers and editors follow strict editorial guidelines that ensure fairness and accuracy in order to help you choose the financial products that work best for you. Here is a list of our partners and here’s how we make money.

Where Allstate stands out

Discounts. Allstate offers plenty of ways to save on your premium.

Broad availability. You can get Allstate renters insurance in every U.S. state and Washington, D.C.

Where Allstate falls short

Customer satisfaction. Allstate draws more consumer complaints than expected, and its renters insurance is rated slightly below average for customer satisfaction in J.D. Power’s 2023 U.S. Home Insurance Study.

» MORE: The best renters insurance companies

State availability

Allstate renters insurance is available in all 50 states and Washington, D.C.

Availability may change at any time. Coverage may not be available to all renters in a given state.

Allstate renters insurance coverage

Landlords sometimes require tenants to purchase a policy with a minimum amount of renters liability insurance, but otherwise, the coverage you choose is generally up to you. Below are the four types of coverage included in most standard renters policies:

Type of coverage

What it does

Personal property

Covers your clothing, furniture, electronics and other belongings.

Loss of use

Pays for hotel stays, restaurant meals or other expenses if you have to live elsewhere while your home undergoes covered repairs.

Liability

Pays out if you're responsible for injuries to other people or damage to their property.

Medical payments

Covers injuries to other people in your home, regardless of fault.

For more details, see What Does Renters Insurance Cover?

You can also add the following coverage options to your Allstate policy:

  • Scheduled personal property, which covers expensive individual items, such as jewelry or electronics, that aren’t sufficiently insured by the standard policy.

  • Identity theft coverage, which covers lost wages, legal expenses and other costs if someone steals your identity.

  • Replacement cost coverage for personal property, which ensures that if your stuff is stolen or damaged, Allstate will pay enough for you to buy brand-new replacements. (With a standard policy, the company will pay less to reflect the depreciation of older items.)

» MORE: The cheapest renters insurance

Allstate renters insurance rates

Allstate renters insurance costs an average of $168 a year, or $14 a month, according to NerdWallet’s rate analysis. That’s more expensive than the national average of $148 per year. See how a few other large insurers stack up below.

Company

Average annual cost

State Farm

$115.

Allstate

$168.

Nationwide

$188.

Farmers

$203.

USAA*

$142.

*USAA renters insurance is available only to active-duty military members, veterans and their families.

Discounts

Depending on where you live, you may be able to lower your renters insurance premium by:

  • Buying multiple Allstate policies.

  • Signing up for autopay.

  • Having no recent claims on your record.

  • Having safety devices or services, such as fire alarms or security systems.

  • Being retired and at least 55 years old.

» MORE: Renters insurance quotes: What you need to know

Consumer complaints

Allstate had more than the expected number of home insurance complaints to state regulators relative to its size, according to three years’ worth of data from the National Association of Insurance Commissioners. (The NAIC’s home insurance complaints cover a range of policy types, including renters and condo insurance.)

Consumer experience

Website: You can do just about everything on Allstate’s website, such as get a quote, pay your bill, find an agent, and file and track claims. The site’s “Resources” section has useful information on renters insurance.

App: You can pay your bill, access policy details, make a claim, check your home's climate risks and contact your agent through Allstate’s mobile app, available on both iOS and Android.

Claims: You can file and track renters insurance claims on the Allstate website or mobile app. If you’d rather do it by phone, call 800-255-7828 or contact your local agent. After a widespread disaster, you may even be able to file in person at an Allstate mobile claims center.

Customer service: Allstate’s online help center has a chatbot you can interact with. For more personalized assistance, you can send an email through the website, contact your agent, or call 800-255-7828.

» MORE: Allstate auto insurance review

Allstate vs. other insurers

Here’s how Allstate renters insurance stacks up against policies from other popular companies.

Allstate vs. State Farm renters insurance

Allstate and State Farm are two of the largest insurance companies in the country. Both sell renters insurance policies online and through agents. Allstate’s policies are available throughout the country, while State Farm isn’t selling new policies in California, Massachusetts or Rhode Island.

Both companies offer standard policies that you can customize with add-ons for valuable items, identity theft and replacement cost coverage for personal belongings. State Farm agents may also be able to offer other endorsem*nts, such as extra types of liability coverage.

Allstate and State Farm have robust websites, allowing you to get quotes, pay bills, and file and track claims. They also have highly rated mobile apps. But State Farm has the edge when it comes to consumer complaints, drawing fewer complaints to state regulators than expected for a company of its size. Allstate draws more than the expected number of complaints.

In the end, you can’t go wrong with a renters insurance policy from either State Farm or Allstate.

Learn more with our State Farm renters insurance review.

Allstate vs. Geico renters insurance

The main difference between Allstate and Geico renters insurance is that Allstate sells its own policies, while Geico works with third parties. If you need to file a claim on your Geico renters insurance policy, you’ll need to reach out directly to the third-party company.

Coverage options and discounts on your Geico renters policy will depend on the provider Geico matches you with. But as with Allstate, you’ll likely be able to save by bundling renters insurance with another type of policy, such as auto insurance.

Read our Geico renters insurance review for more details.

Current Product

NerdWallet rating

4.0/5

NerdWallet rating

4.5/5

Complaints to NAIC

More than expected

Complaints to NAIC

Fewer than expected

Complaints to NAIC

No data

Coverage

About average

Coverage

More than average

Coverage

No data

Discounts

Great set of discounts

Discounts

Average set of discounts

Discounts

No data

Bottom line

Solid coverage and discounts, available across the U.S.

Bottom line

The country’s biggest insurer offers solid renters insurance with lots of ways to manage your policy online.

Bottom line

Best for existing Geico auto insurance customers looking for a multipolicy discount.

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» MORE: Allstate home insurance review

Frequently asked questions

What other types of insurance does Allstate offer?

Besides renters policies, Allstate sells auto, homeowners, condo and life insurance, among other products. Allstate also offers pet insurance and event insurance through third-party providers.

Does renters insurance from Allstate cover flooding?

A standard policy from Allstate does not include flood coverage. However, you can buy a separate National Flood Insurance Program policy through an Allstate agent.

How can I cancel my Allstate renters insurance?

To cancel your renters insurance policy, contact your local Allstate agent or call the company directly.

Methodology

Renters insurance star ratings methodology

NerdWallet’s renters insurance ratings reward companies for customer-first features and practices. Ratings are based on weighted averages of scores in several categories, including financial strength, consumer complaints, coverage options, discounts and online experience. These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews. Read our full renters insurance rating methodology.

Insurer complaints methodology

NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2020-2022. To assess how insurers compare to one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsem*nt of the NAIC. Ratios are determined separately for auto, home (including renters and condo) and life insurance.

Renters insurance rates methodology

To find the average cost of renters insurance in the U.S., NerdWallet calculated the median rate for 30-year-old tenants from multiple insurance companies in every ZIP code across all 50 states and Washington, D.C. Sample tenants were nonsmokers with good credit and no recent claims, living in a two-bedroom apartment. They had a $500 deductible and the following coverage limits:

  • $30,000 in personal property coverage.

  • $100,000 in liability coverage.

  • $10,000 in additional living expenses coverage.

  • $1,000 in medical payments coverage.

We made minor changes to the sample policy in cases where rates for the above coverage limits or deductibles weren’t available.

We then compared the insurer's median rates to the median rates for other companies.

These are sample rates generated through Quadrant Information Services. Your own rates will be different.

Allstate Renters Insurance Review 2024: What to Know - NerdWallet (2024)
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